• Monthly fee

    $5.00†

    Per purchase

    $0

    ATM withdrawal

    $0 in-network

    $3.50*out-of-network

    Cash reload

    $3.95*

    ATM balance inquiry (in-network or out-of-network)N/A
    Customer service (automated or live agent)$0
    Inactivity Fee $0

    We charge 1 other type of fee.

    †Fee starts 30 days after activation. No fee in NY, TX, VT. No fee in AR until you register your card.

    *This fee can be lower depending on where this card is used.

    No overdraft/credit feature.

    Register your card for FDIC insurance eligibility and other protections.

    For general information about prepaid accounts, visit cfpb.gov/prepaid

    Find details and conditions for all fees and services inside the package or call 1-855-431-6040 or visit serve.com/jhprepaid.

    All feesAmountDetails
    Get started
    Card price$0
    Monthly usage
    Monthly fee$5 Monthly fee starts 30 days after activation. If you get an Express Refund Advance, no monthly fee is assessed unless additional money (including a tax refund but excluding Jackson Hewitt promotions) is loaded to your card. No fee for residents of NY, TX, or VT. No fee for residents of AR until you register your card.
    Add money
    Cash reloadsUp to $3.95 Fee varies by retailer. The amount of each load to your Account using cash must be at least $20.
    Direct deposit$0
    Mobile Check Capture by Ingo® Money
    Money in 10 Days $0 If your check is returned unpaid within the 10 day period, your Account will not be funded. No minimum check amount.1% fee on payroll or government checks with preprinted signatures or 5% fee on other checks; $5 minimum fee applies; $20 check minimum.
    Money in Minutes 1% or 5% of check ($5 min fee)

    1% fee on payroll or government checks with preprinted signatures or 5% fee on other checks; $5 minimum fee applies; $20 check minimum.

    The Mobile Check Capture by Ingo Money service is provided by a national bank identified in the Mobile Check Capture Terms and Conditions and Ingo Money, Inc., subject to the bank's and Ingo Money's Mobile Check Capture Terms and Conditions and the bank's and Ingo Money's Privacy Policy. All checks are subject to approval for funding in Ingo Money’s sole discretion. Approval usually takes 3 to 5 minutes but can take up to one hour. Fees apply for approved Money in Minutes transactions funded to your Account.

    Add money from a bank account$0 You can add money to your Serve Account from your checking or savings account by initiating a transfer from your bank into your Serve Account. Consult with your bank for origination fees that may apply.
    Add money from debit/American Express credit card$0 A cash advance fee may be assessed against your credit card account for credit card loads. Check your credit card agreement for details.
    Spend money
    Online Bill Pay$0
    Serve Money Transfer powered by Ria® Up to $16.99

    The Serve Money Transfer fee depends on the transfer amount.

    $4.99 for transfers up to $50

    $8.99 for transfers $50.01 - $1,000

    $16.99 for transfers $1,000.01 - $2,500

    See serve.com/jacksonhewitt/moneytransfer for more details.

    Get cash
    ATM withdrawals (in-network)$0 "In-network" refers to the MoneyPass® ATM Network. See serve.com/jacksonhewitt/atm for locations and other details.
    ATM withdrawals (out-of- network)$3.50 This is our fee. No fee for residents of VT. "Out-of- network" refers to all the ATMs outside of the MoneyPass® ATM Network. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
    ATM transaction decline$0
    Cash Pickup powered by Ria®Up to $9.49

    Per withdrawal. The Cash Pickup service is provided by Ria® for pick up at Walmart®. The Cash Pickup fee depends on the withdrawal amount.

    $3.49 per withdrawal for cash out up to $500

    $6.49 per withdrawal for cash $500.01-$1,000

    $9.49 per withdrawal for cash $1,000.01-$2,900

    Withdrawals up to $2,900 are available to Serve Account holders who receive their tax refund or refund advance via Direct Deposit into their Serve Account. See serve.com/jacksonhewitt/cashpickup for more details

    Information
    Customer service (automated or live agent)$0Available 24/7
    ATM balance inquiry (in- network or out-of-network)N/A
    Using your card outside the U.S.
    Foreign transactions2.7%After conversion to US Dollars.
    Other
    Send and receive money$0
    Goals$0Set aside money for specific goals, emergencies, or other purposes.
    Subaccounts$0
    Card replacement – standard shipping$0
    Card replacement – expedited shipping$20 Per replacement card, UPS carrier delivery. Card will arrive in 3-4 business days. Expedited shipping is not available to customers in Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.
    Purchase Protection on eligible purchases$0 Purchase Protection is underwritten by Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by card Member, consumable and perishable items, motorized vehicles and their parts or accessories, or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible card; coverage is limited up to $1,000 per occurrence; not to exceed $50,000 per card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see here.
    Inactivity Fee$0
    Limits When Using Personalized Card and Online Account Created
    TransactionLimits
    Available Balance combined for all of your Serve Accounts $100,000

    Add Money:

    Direct Deposit

    (such as Tax Refunds, Government deposits, Salary and Payroll deposits)

    		$100,000 per year combined for all of your Serve Accounts
    All Other Add Money Transactions

    (i.e. Cash, Mobile Check Capture by Ingo® Money, Checking or Savings Account, Debit Card, American Express® Charge or Credit Card, Request/Receive Money Transactions, and Backup Funding)

    		 Up to $10,000 per month and up to $100,000 per year combined for all of your Serve Accounts

    (sub-limits as indicated below apply)

    Cash

    $2,500 per day and $5,000 per month

    $9,000 per day combined for all of your Serve Accounts

    Mobile Check Capture by Ingo® Money$5,000 per day combined for all of your Serve accounts and $10,000 per month§‡
    Checking or Savings Account$2,000 per month^
    Debit Card$200 per day and $1,000 per month
    American Express® Charge or Credit Card$200 per day and $1,000 per month
    Request/Receive Money Transactions$10,000 per month
    Backup Funding$1,000 per day and $2,500 per month

    Spend, Withdraw, and Send Money: Up to $20,000 per month and up to $100,000 per year combined for all of your Serve Accounts (sub-limits as indicated below apply).

    Retail/Online Purchases$20,000 per month
    Pay Bills (Includes MAIL A CHECK)$15,000 per month ($5,000 per month in the case of non-registered payees where payments are sent via MAIL A CHECK)
    Send Money Transactions$2,500 per month
    ATM Withdrawals$3,500 per day, $20,000 monthly, $100,000 annually
    Serve Money Transfer Powered by Ria®$2,500 per day combined for all of your Serve Accounts
    Cash Pickup Powered by Ria®$2,500 per day (for tax refunds or refund advances received via Direct Deposit, the daily limit will increase to the amount of the tax funds, up to $2,900)* $2,900 per day combined for all of your Serve Accounts
    Transfers Back to Linked Bank Account$20,000 per month
    #Following Serve Account activation, Personalized Card/Serve Account limits will be governed by the Consumer User Agreement for your Serve Account. §Additional Ingo® Money imposed limits apply (currently $5,000 per day and $10,000 per month across all Ingo Money service check cashing transactions). ‡Calculated on a rolling 24-hour basis. ^Depending on your bank’s policies and terms, you may be able to transfer money to your Serve Account from your checking or savings account by initiating a transfer from your bank into your Serve Account. Please note that that the amount of that transfer will count towards the $100,000 Direct Deposit limits as noted above. *The daily limit will be the lesser of the tax funds amount or $2,900. Once the remaining tax funds amount is $2,500 or less, the $2,500 daily limit will apply.