How Can We Help You?

Fees for the Serve® American Express® Prepaid Debit Account – Jackson Hewitt® Co-Brand

After you register for a Serve Prepaid Debit Account, additional features and benefits will be available. All fee amounts will be withdrawn from your Available Funds and will be assessed as long as there is a remaining balance on your temporary Serve card, except where prohibited by law. The fee table in the link below shows you the fees that will apply to your Serve Prepaid Debit Account after registration.

How is the Monthly Fee charged on the Serve® American Express® Prepaid Debit Account?

The Monthly Fee will be charged to your Serve® American Express® Prepaid Debit Account at the end of every monthly statement period. You will see the Monthly Fee listed on your monthly statement and your Transaction History. No fee for residents of NY, TX, or VT. The Monthly Fee will be withdrawn from your Available Balance starting one calendar month after you successfully sign up for an Account.

 

Please Note: If your Available Balance is less than your monthly fee, a partial fee will be charged until your Account reaches a $0 balance. To collect the difference, we will first look to your Goals and then to your Subaccount(s) to charge the remainder of the fee. If you have no money available in any of these Accounts, we will not charge the fee. Serve will not take your Account into negative balance as a result of this fee.

Are there overdraft fees with my Serve Account?

Because you can't overdraft your Serve® American Express® Prepaid Debit Account, there are no overdraft fees. Additionally, you can add a backup funding source to ensure your transactions will not be declined due to lack of funds in your Account. See the Serve Consumer User Agreement for more information on Backup Funding.

How is the Foreign Transaction Fee charged?

If you make a purchase in a currency other than U.S. dollars, a 2.7% Foreign Transaction Fee will be charged on that transaction made outside the U.S. after conversion to US dollars. For example: If you make a purchase that, after conversion from the local currency to U.S. dollars, equals $100, you will be charged a $2.70 Foreign Transaction Fee.

How can I avoid the ATM Withdrawal Fee?

You may withdraw money for free from over 30,000 MoneyPass® ATMs in the U.S. Transactions at non-MoneyPass® ATMs have up to $3.50 Serve fee.* ATM operator fees may also apply. See serve.com/jacksonhewitt/atm for locations and other details.

 

* No fee in VT.